Fiducial Design Limited is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
This Policy may be updated at any time and without prior or subsequent notice.
By visiting our website you're agreeing to be bound by this Policy, so should you not wish to accept these terms then please close all connected web browser session windows and leave this site.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or in writing to Fiducial Design Limited, Suite 8 Middle Court, Copley Hill Business Park, Cambridge Road, Babraham, Cambridgeshire. CB22 3GN.
Who are we ?
We are Fiducial Design Limited, a UK based company specialising in printed circuit board (PCB) design, product design and associated manufacturing services.
How do we collect information from you?
We obtain information about you when you visit our website and/or contact us to make an enquiry about products and services.
What type of information is collected from you?
The personal information we collect might include your title, name, address, company name, telephone number, email address, IP address and information regarding what pages are accessed and when. These details will be held on our system until such time as we receive a request from an individual to remove this data.
How is your information used?
We may use your information to:
- Respond to enquiries you have sent us;
- Process orders that you have submitted;
- Carry out our obligations arising from any contracts entered into by you and us;
- Let you know about important updates regarding products or services you have ordered;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example financial transactions). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process specialist servicing or repairs that need to be sent to manufacturers).
However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the required service and we have a contract in place that requires them to keep your information secure.
Please be assured that we will not release any of your information to any third parties for them to use for their own direct purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with: We work closely with a range of third party product manufacturers to bring you a range of quality and reliable products and services designed to meet the needs of those using instruments in health and safety, occupational hygiene and environmental monitoring applications.
We will not contact you for marketing purposes unless you have given express prior consent for us to do so. You can change your marketing preferences at any time by writing to us at email@example.com or Fiducial Design Limited, Suite 8 Middle Court, Copley Hill Business Park, Cambridge Road, Babraham, Cambridgeshire. CB22 3GN.
How you can access and update your information
The accuracy of your information is important to us. You have the right to make a written request to ask for a copy of the information Fiducial Design Limited holds about you.
If you would like to view or correct the information that we hold about you, if you change email address, or any of the other information we hold is inaccurate or out of date, please write to us at firstname.lastname@example.org or Fiducial Design Limited, Suite 8 Middle Court, Copley Hill Business Park, Cambridge Road, Babraham, Cambridgeshire. CB22 3GN.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it's treated securely.
Our website traffic and other information details (such as email communications) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.
While we strive to protect your personal information, we cannot 100% guarantee the security of information and you should consider this before you give it to us.
Should you choose to supply us with personal details, you do so at your own risk.
You have the option of sending any enquiries and/or purchases orders by post if you prefer, although this service should not be regarded as secure either. Post to Fiducial Design Limited, Suite 8 Middle Court, Copley Hill Business Park, Cambridge Road, Babraham, Cambridgeshire. CB22 3GN.
Once we receive your information, we make our best effort to ensure its security on our systems.
We may analyse your personal information and, for example, your order history with us, to create a profile of your interests and preferences so that we can contact you with information relevant to you, if you have given us permission to do so. We may make use of additional information about you when it is available from external sources to help us do this effectively. These sources may include, for example, your company web site or professional social media accounts such as LinkedIn. We may also use your personal information to detect and reduce fraud and credit risk.
Use of 'Cookies'
Website visitor tracking
Like the majority of website servers some visitor data is automatically logged (such as visitors IP addresses, time & date information, web page requests, error messages, etc.). The information collected does not include bank details or any sensitive personal data. Server logs from our websites are for Fiducial Design Limited internal use only, and are used primarily to manage website traffic, trace any system issues and to improve our website usability.
Links to other websites
In addition, if you linked to our websites from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
We are a B2B company and the nature of our business means we tend to only deal with adults aged 18 or over, however we are still concerned about protecting the privacy of those aged under 18. If you are aged under 18, we ask that a parent/guardian who is 18 or over supervises any interaction on your behalf if, for example, you are making a technical enquiry for a school or college project.
Transferring your information outside of Europe
As part of the services offered to you through our websites, the information which you provide to us may be transferred to countries outside the European Union ("EU"). By way of example, this may happen if any of our servers are located in a country outside of the EU for any period of time, or if you use our services while you are outside the EU. Countries outside the EU may not have similar data protection laws to the UK.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in November 2018.
Resources & further information
- Overview of the GDPR - General Data Protection Regulation
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- The Guide to the PECR 2003